However, I do have to say my experience was exceptional with Chad Yates and his team! There was NEVER a hiccup on either end, NEVER a delay and NEVER a question unanswered. This was my first home I purchased and as we all have heard the horror stories about closing, buyers sellers, brokers and lenders. Even when Chad was on vacation either he or his coworkers got back to me the same day! He made.
#Quicken loans horror stories software#
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I've been having anxiety attacks since we received the notice from US Bank. Meanwhile I can't seem to find anything legit that spells out my rights A-Z and LoanCare's legal responsibilities in this situation. Its easy to get sucked into horror stories about things like foreclosures and student debt. My husband and I are considering refinancing through our credit union just to avoid this disaster. Understanding how loans work can make them seem less scary. This forum is the FIRST place I have seen ANYONE say ANYTHING good about this company. They withdrew people's payments more than once for a single month and then also assessed them late charges anyway. But judging from the massive amount of horror stories on Google reviews, YELP, BBB, FTC. So I asked him, "How am I supposed to make my first payment, which is due Apr 1, if you don't have me set up in your system? The transfer was initiated by US Bank on Mar 03 2017." He stated that by law they can't assess any late fees for 60 days following a loan transfer. The guy that I talked to said that they don't board loan accounts for 15 business days after the effective transfer date? He also stated that it can take 12-14 business days AFTER the effective date before I receive a "Welcome Package" from them. Anyway, I called their customer service, sat on hold for about 15 minutes. A lot of them saying the problem started from day one when their loans were transferred because LoanCare recalculates your escrow account and then they delay posting payments to your account, or fail to make payments for property taxes/insurance all together.įor my own peace of mind, I called LoanCare last night, because our transfer is effective and I still haven't received any papers in the mail from LoanCare. We never pay anything late and have been with US Bank for 3 years, but all the complaints online are terrible. We just got a letter this month from US Bank stating ours was transferred to LoanCare as well.
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